Privacy Policy
Last updated: 29/09/2026
1. Introduction
This Privacy Policy describes how the personal data of visitors to the ACE Batt website are collected and used.
Processing is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 – GDPR and applicable Greek legislation.
2. Data controller
ACE Batt is a specialised Business Unit of ACE Power Electronics and is not a separate legal entity.
The data controller is:
Trading name: ACE Power Electronics
39 Othonos Street, 173 43 Agios Dimitrios, Attica, Greece
General Commercial Registry (GEMI) No.: 083439202000
Tax Identification Number: 095477672
Telephone: +30 210 9966 555
Email: info@acebatt.com
For questions or requests concerning the protection of personal data, you may contact us at the email address above.
3. Personal data we collect
Depending on how you use the website, the following data may be collected:
Contact and professional information
- Full name.
- Company or organisation name.
- Professional role.
- Email address and telephone number.
- Country or region of operation.
- Area of interest.
- Information about the project or application you are interested in.
- Message content and files you choose to submit.
Data relating to subscriptions to updates
- Email address.
- Full name, company or professional role, where requested.
- Date and method of giving consent.
- Communication preferences and unsubscribe records.
Technical usage data
- IP address.
- Device type, operating system and browser.
- Date and time of access.
- Pages visited and time spent on them.
- Referring page or website.
- Browsing and interaction activities.
- Cookie or similar technology identifiers.
- Technical logs and security information.
Advertising data
Where you have given the relevant consent, the following may be collected:
- Advertising identifiers.
- Information about interactions with advertisements.
- Source of a visit or advertising campaign.
- Page or product views.
- File downloads and link clicks.
- Actions recorded as conversions.
We do not transmit the content of messages or contact forms, or special categories of personal data, through advertising tools.
Applicant data
If you submit a CV, we may collect your contact details and information about your education, professional experience, qualifications and skills.
4. Sources of data
Data are collected:
- Directly from you, when you complete a form, send an email or subscribe to updates.
- Automatically, through cookies, log files and similar technologies.
- From analytics or advertising platforms, when you visit the website through a relevant advertisement and have given the required consent.
- From the company or organisation you represent, where this is necessary for business communication.
5. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to contact enquiries and requests for technical information or quotations | Pre-contractual measures and legitimate interest in handling business enquiries |
| Managing existing or potential business relationships | Performance of a contract, pre-contractual measures and legitimate interest |
| Sending newsletters and promotional updates | Consent |
| Measuring website traffic and improving the website | Consent |
| Measuring advertising performance, tracking conversions and remarketing | Consent |
| Protecting the website and preventing abuse or technical attacks | Legitimate interest in system security |
| Assessing applicants for employment or collaboration | Pre-contractual measures and legitimate interest |
| Complying with legal obligations | Legal obligation |
| Establishing or defending legal claims | Legitimate interest |
Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out beforehand.
6. Forms and commercial communications
Data submitted through forms are used to assess and respond to your request, provide technical or commercial information, and prepare for a potential quotation or business relationship.
Providing these data is optional. However, if you do not provide the information necessary to handle your request, we may be unable to respond.
Submitting a contact form does not automatically subscribe you to the newsletter.
If you choose to receive updates, you may unsubscribe at any time using the relevant link in each message or by contacting info@acebatt.com.
7. Analytics and online advertising
The website may use the following tools, where applicable and only with your consent:
- Google Analytics 4, to measure website traffic and improve the website.
- Google Ads, to measure advertising performance, track conversions and carry out remarketing.
- Meta Pixel, to measure advertising performance, create audiences and display more relevant advertisements.
Consent to analytics is independent of consent to advertising and targeting. You may accept one category and reject the other.
You may change your preferences at any time through the “Cookie Settings” link.
The relevant services are provided by Google Ireland Limited, Meta Platforms Ireland Limited, or the relevant companies within their respective groups, as applicable.
Further information:
Google Privacy Policy
Google Ads Settings
Meta Privacy Policy
Detailed information about cookies is provided in the Cookie Policy.
8. Data recipients
The following may have access to personal data, only to the extent necessary:
- Authorised personnel of ACE Power Electronics.
- Website hosting, security and technical support providers.
- Email, CRM and newsletter distribution providers.
- Consent management providers.
- Analytics and online advertising providers.
- External professional advisers.
- Public, administrative or judicial authorities, where required by law.
Partners that process data on our behalf are bound by contractual obligations relating to confidentiality, security and data protection.
We do not sell personal data to third parties.
9. Transfers outside the European Economic Area
Some technology providers may process data outside the European Economic Area.
Where required, the safeguards provided for under the GDPR are applied, such as European Commission adequacy decisions, the EU–US Data Privacy Framework, Standard Contractual Clauses and supplementary protective measures.
10. Retention period
| Data category | Indicative retention period |
|---|---|
| Contact enquiries and requests for technical information | Up to 24 months from the last communication |
| Customer and business partner details | For the duration of the business relationship and for as long as required by applicable law |
| Newsletter | Until consent is withdrawn or you unsubscribe |
| Google Analytics data | Up to 14 months |
| Advertising and remarketing data | For as long as consent remains in place and the data are necessary for the relevant purpose |
| Technical security logs | Up to 12 months, unless longer retention is required due to an incident |
| CVs of unsuccessful applicants | Up to 6 months, unless otherwise agreed |
| Consent records | For as long as required to demonstrate compliance |
Data may be retained for longer where this is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.
11. Your rights
Under the GDPR and depending on the circumstances, you have the following rights:
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure.
- Restriction of processing.
- Data portability.
- Objection to processing based on legitimate interest.
- Objection to direct marketing.
- Withdrawal of your consent.
- The right not to be subject to a decision based solely on automated processing that produces significant effects.
To exercise your rights, you may contact info@acebatt.com. We may request information to verify your identity.
Requests are generally answered within one month, in accordance with the GDPR.
12. Complaint to the supervisory authority
If you believe that the processing of your data violates the law, you may lodge a complaint with:
Hellenic Data Protection Authority
1–3 Kifisias Avenue, 115 23 Athens
Email: contact@dpa.gr
Website: www.dpa.gr
13. Security and automated processing
We implement appropriate technical and organisational measures to protect data against loss, alteration, unauthorised access or unlawful processing.
Online advertising tools may be used, subject to consent, to group visitors into broad audience segments. This processing is not used to make decisions that produce legal or similarly significant effects.
The website is intended for businesses and professionals and is not designed to collect data from minors.
14. Amendments
This Policy may be updated whenever there are material changes to the website’s functions, the purposes of processing, the categories of recipients or the applicable legal framework.
The current version is published on the website together with the date of the latest update.